Privacy Policy

We Value Your Privacy

Yadda.me is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Information We Collect

We collect information that you provide directly to us, including:

• Name and email address
• Mobile phone number (optional)
• Audio files you submit for transcription
• Transcriptions and summaries generated from your audio
• Usage data and service interactions

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our transcription services
• Process your audio files and deliver transcriptions
• Send you text messages if you have opted in
• Respond to your comments, questions, and customer service requests
• Send you technical notices and security alerts
• Monitor and analyze trends, usage, and activities

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. In the event of a data breach affecting your personal information, we will notify you within 72 hours.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf (e.g., OpenAI for transcription, Twilio for SMS)
• If required by law or to respond to legal process
• To protect the rights, property, or safety of our users or others
• With your consent or at your direction

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time by contacting us.

SMS Updates and Communications

If you opt in to receive SMS messages, we will send you transcription results and service updates. You can opt out at any time by replying STOP to any message. Message and data rates may apply. Message frequency varies based on your usage.

Third-Party Services

Our service uses third-party services that may collect information used to identify you:

• OpenAI for audio transcription and summarization
• Twilio for SMS messaging
• PostgreSQL for data storage

These third-party services have their own privacy policies addressing how they use such information.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to delete your personal information
• The right to object to or restrict certain processing
• The right to opt out of SMS communications at any time

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take appropriate measures to ensure your data is treated securely.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: hello@yadda.me